Job Description

When You Join Verizon

You want more out of a career. A place to share your ideas freelyeven if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work, and play by connecting them to what brings them joy. We do what we lovedriving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come togetherlifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What You'll Be Doing...

The purpose of the Verizon Connect Revenue Engineering organization is to build sustainable, scalable solutions and practices to promote continuous delivery and continuous improvement. The organization is responsible for automation testing, DevOps, system administration, Agile best practices, and cross system enhancements and governance. The team is divided into three distinct functions: Testing Automation, System Administration, and Platform Scalability.

This role interacts regularly with Directors, Associate Directors, and management of GTS. Also interacts regularly with business stakeholders, senior leadership of ePMO, and PA teams. The team will also work regularly with the larger Verizon Business Group to bridge the gaps between respective sales strategies.

As the Senior Manager of Quality Assurance Testing, you will have four primary responsibilities:

1. The Senior Manager of Quality Assurance Testing is primarily responsible for defining and implementing the technical quality assurance testing strategy for Verizon Connect's in-sprint UAT (User Acceptance Testing) and QA (Quality Assurance) teams. You will determine the metrics, best practices, and methodology to achieve your vision for your testing team. You will audit qTest reports to ensure department KPIs are met, implement process improvements, capacity plan, and work alongside your automation peers to ensure teams run efficient and effective testing cycles. You will spend about 25% of your time assisting your team with in-sprint testing and the other 75% performing leadership activities such as leading your team, data analysis, escalation management, process improvement, release planning, and capacity planning.
2. The Senior Manager of Quality Assurance Testing will be responsible for leading a team of in-sprint UAT/QA testers throughout the software development lifecycle to ensure quality product is launched to production. You will distribute work, attend daily standups/grooming meetings, and train new team members. You will also work closely with the Vendor Management team to hire/onboard contractor talent in order to mitigate Verizon Co-Employment risks.
3. The Senior Manager of Quality Assurance Testing will be responsible for establishing cross-functional relationships in order to drive Agile best practices across Verizon Connect. You will collaborate with testing leads and leadership on testing escalations to ensure a swift resolution. You will work closely with GTS leadership on release calendar dates and hold teams accountable for the agreed upon deadlines. You will build a brand as the expert and go-to person for in-sprint UAT/QA testing.
4. Senior Manager of Quality Assurance Testing, you will be responsible for collaborating with your automation peers on the overall VZC Automation strategy. You will implement a "shift-left" strategy in order to drive in sprint automation. As a leader of in-sprint UAT/QA testers, you will collaborate with your testing leads on determining best practices around combining automation and in-sprint testing to ensure all testing requirements are met.

What We're Looking For...

You'll Need To Have:

• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• General knowledge of Google Suite (Sheets, Docs, & Slides), mandatory experience with Salesforce as a user, admin experience desirable.
• Experience leading a team of technical resources.
• Familiarity with the Agile framework.
• Expert knowledge of QA/UAT testing best practices and the software development life cycle.

Even Better If You Have One Or More Of The Following:

• Need to be inquisitive and constantly wondering how we can make the testing cycle faster, more effective, and/or easier to complete.
• Must be able to work autonomously and make large business impacting decisions confidently. Subject matter expertise in a large variety of additional software applications as well as the business acumen required to apply them to business problems.
• Ability to see the big picture and potential risks of interaction between systems.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where You'll Be Working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives. We've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

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