Project Manager - Luxury Retail & Trade Show Environments Job at Gilbert, Melville, NY

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  • Gilbert
  • Melville, NY

Job Description

Company Overview

At Gilbert, we create exceptional architectural interiors and immersive trade show environments for high-end luxury retail brands. As a boutique firm known for craftsmanship, creativity, and white-glove service, we thrive on turning complexity into beauty. Every project has many moving parts—and every detail matters.

Position Summary

We are seeking a highly organized, strategic, and proactive  Project Manager to take full ownership of assigned projects—from pre-construction through final delivery. This role is responsible for managing project scope, timelines, deliverables, budgets, and most critically, ensuring on-time, high-quality delivery and client satisfaction.

The ideal candidate combines strong project management fundamentals with critical thinking, attention to detail, and the ability to think several steps ahead. This is not a transactional role—we’re looking for a partner who will lead projects strategically and collaboratively.

Key Responsibilities

  • Lead Full Project Lifecycle:  Drive end-to-end execution of assigned projects, ensuring all milestones, deliverables, and expectations are met or exceeded.
  • Own Scope, Schedule & Budget:  Define, manage, and monitor project scope, schedule, deliverables, and budget. Identify scope creep, proactively address roadblocks, and course-correct as needed.
  • Create and Maintain Project Schedules:  Develop and manage detailed project timelines using Gantt charts or similar tools. Hold all internal and external stakeholders accountable to deadlines.
  • Material Take-Offs:  Perform material take-offs from design drawings and specifications to accurately estimate required materials and support procurement.
  • Client Communication & Satisfaction:  Serve as a primary point of contact for clients throughout the project. Anticipate needs, manage expectations, and ensure a premium client experience.
  • Travel & Site Surveys:  Travel to client sites as needed for pre-construction site surveys, installation coordination, and on-site project oversight.
  • Cross-Functional Leadership:  Host regular meetings with internal teams (Design, Drafting, Fabrication, Account Management, etc.) to ensure alignment and address open issues proactively.
  • Strategic Problem Solving:  Anticipate issues before they arise. Make informed decisions quickly and communicate effectively to keep projects moving forward.
  • Documentation & Detail Management:  Maintain accurate and up-to-date project documentation, including RFIs, change orders, schedules, meeting notes, and material submittals.
  • Procurement & Vendor Coordination:  Ensure timely procurement of materials and services. Coordinate with external vendors to meet production and installation timelines.
  • Quality & Delivery Oversight:  Partner with internal teams to ensure quality control throughout the build process and during installation. Oversee site readiness, logistics, and punch list resolution.

Required Qualifications

  • 5–10 years of experience managing custom fabrication, retail interiors, trade show environments, or high-end commercial construction projects
  • Demonstrated experience delivering projects on time, within budget, and to client satisfaction
  • Strong material quantity take-off skills and blueprint reading capability
  • Ability and willingness to travel to job sites and client locations as project needs dictate
  • Proficiency with project scheduling tools and Gantt chart creation
  • Exceptional project planning, time management, and prioritization skills
  • Strong strategic thinking, with a proactive and solutions-oriented mindset
  • Excellent communication, interpersonal, and leadership skills
  • Highly detail-oriented with the ability to manage multiple priorities simultaneously
  • Proficiency in Microsoft Office Suite and AutoCAD; familiarity with project management software/tools (e.g., Smartsheet, Monday.com, or similar)
  • PMP certification a plus but not required

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