Job Details Job Location North Druid Hills - Decatur, GA Position Type Full Time Education Level ABO/LDO Certified Travel Percentage Negligible Job Shift Day Job Category Health Care Optician Thomas Eye Group is a trusted name in eye care, committed to delivering exceptional services with a personal touch. We are looking for a talented Optician to join our dynamic team. If you have a passion for precision, a flair for fashion, and a desire to help others see better, this opportunity is for you! Key Responsibilities: Design & Fit: Measure, design, fit, and adapt lenses and frames for patients based on optical prescriptions. Customer Service: Provide exceptional customer service, assisting patients in selecting frames and ensuring the perfect fit for their eyewear. Precision & Accuracy: Prepare work orders for optical labs, verify the exactness of finished lenses, and make necessary adjustments. Eyewear Management: Manage eyewear orders, perform quality inspections, and maintain inventory levels. Patient Education: Educate patients on proper eyeglass and contact lens care, and provide follow-up services including adjustments and repairs. Vendor Management: Negotiate and manage vendor accounts to ensure maximum discount potential and timely delivery of orders. Team Collaboration: Work closely with prescribing providers, assist in training new personnel, and supervise employees at your location. Why Work With Us? Competitive Pay: Includes commissionon materials sold. Growth Opportunities: Opportunities for training and career advancement within our organization, as well as an annual grant for continuing education certifications. Collaborative Environment: Join a supportive team where your contributions are valued and make a difference in our patients' lives. Qualifications Education: High school diploma or GED required; Bachelor's degree preferred. Licensing: ABO and Georgia Licensed Dispensing Optician certification strongly preferred. Experience: Previous experience in an eyeglass dispensary, with the ability to operate lensometers and other optical equipment. Skills: Excellent customer service and sales skills Detail-oriented, reliable, and able to multi-task in a fast-paced environment Proficient in Microsoft Office (Word, Excel, PowerPoint) and familiar with EMR systems - Compulink experience strongly preferred. Strong communication skills, both verbal and written Ability to manage multiple tasks and maintain confidentiality Ability to read a manual lensometer, perform quality checks on eyewear including neutralizing prescriptions, transposing if needed, and troubleshooting any patient issues that may arise from an eyeglass order. Familiarity with contact lens ordering & performing I&Rs. Thomas Eye Group
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